Cookies Policy

Effective Date: August 10, 2025

1. Introduction

Travelogica Pty Ltd ("we," "us," or "our") operates Travelogica (the "Service"), which provides AI-powered software and consulting services for travel professionals. This Cookies Policy explains how we use cookies and similar tracking technologies on our website and Service. It should be read in conjunction with our Privacy Policy and Terms and Conditions.

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit a website. They help us provide, improve, and secure the Service by remembering your preferences, analyzing usage, and enabling features. Similar technologies include web beacons, pixels, local storage, and device identifiers.

By using the Service, you consent to our use of cookies as described here, unless you opt out or adjust your browser settings. If you do not agree, please disable cookies or refrain from using the Service. Note that disabling cookies may limit functionality.

We may update this Policy from time to time. Changes will be posted here with the revised effective date. For material changes, we will provide notice via the Service or email.

2. Types of Cookies We Use

We categorise cookies based on their purpose and duration:

Essential Cookies

These are necessary for the Service to function properly. They enable core features like user authentication, session management, and security. Without them, the Service may not work as intended. Examples include cookies for login sessions and OAuth tokens for social media integrations.

  • Duration: Session (deleted when you close your browser) or persistent (remain until expiry or deletion).
  • No consent required, as they are strictly necessary.

Functional Cookies

These enhance usability by remembering your choices (e.g., language preferences, content generation settings, or posting schedules). They help personalise your experience.

  • Duration: Persistent.
  • Consent: We seek your consent where required.

Analytics Cookies

These collect data on how users interact with the Service (e.g., pages visited, time spent, error rates) to improve performance and user experience. We use tools like Google Analytics, which may set cookies to track anonymized usage statistics.

  • Duration: Persistent.
  • Consent: We seek your consent. Data is aggregated and does not identify individuals directly.

Performance Cookies

Similar to analytics, these monitor site speed and load times to optimise the Service.

  • Duration: Session or persistent.
  • Consent: We seek your consent.

Advertising/Marketing Cookies

If applicable (e.g., for targeted ads or retargeting), these track your browsing habits to display relevant promotions. We may use third-party services like Google Ads or social media pixels (e.g., Facebook Pixel) for this.

  • Duration: Persistent.
  • Consent: We seek explicit consent. You can opt out via platform-specific tools (e.g., Google's ad settings).

Third-Party Cookies

Some cookies are set by external services integrated into our Service, such as social media APIs (e.g., X, Facebook) for content posting, payment gateways (e.g., Stripe), or analytics providers. These parties may use cookies for their own purposes, governed by their privacy policies. We do not control these cookies but ensure they align with our standards.

We do not use cookies to collect sensitive personal information without your explicit consent.

3. How We Use Cookies

Cookies help us:

  • Authenticate users and prevent fraudulent activity.
  • Remember your preferences and settings for content creation and posting.
  • Analyze traffic and usage to improve the Service (e.g., identifying popular features).
  • Integrate with social media platforms for seamless posting.
  • Measure the effectiveness of our marketing efforts.
  • Ensure compliance with legal requirements, such as age verification or consent tracking.

Data collected via cookies may be combined with other information we hold about you, as detailed in our Privacy Policy.

4. Managing Cookies and Your Choices

You have control over cookies:

Browser Settings

Most browsers allow you to block or delete cookies. Instructions vary by browser (e.g., Chrome: Settings > Privacy and security > Cookies; Firefox: Options > Privacy & Security > Cookies). Note that blocking essential cookies may impair the Service.

Consent Management

On your first visit, we display a cookie banner for consent to non-essential cookies. You can withdraw consent at any time via the cookie settings link in the footer or by clearing cookies.

Opt-Out Tools

For analytics/advertising:

  • Google Analytics: Install the Google Analytics Opt-Out Browser Add-On.
  • Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out pages for broader control.
  • Do Not Track (DNT): We honor DNT signals where technically feasible.

Device Settings

For mobile devices, adjust settings in your OS (e.g., iOS: Settings > Privacy > Advertising; Android: Settings > Google > Ads).

If you clear cookies, you may need to re-enter preferences or re-consent.

5. Data Storage and Security

Cookie data is stored securely and processed in accordance with our Privacy Policy. Retention varies by cookie type (e.g., session cookies expire immediately; persistent ones up to 2 years). We use encryption and other measures to protect data, but transmission over the internet is not completely secure.

If we transfer cookie data overseas (e.g., to third-party providers), we take steps to ensure protection under APP 8.

6. Children's Privacy

We do not knowingly target children under 13 (or 16 in some jurisdictions) with cookies for marketing. If we become aware of such use, we will take steps to delete the data.

7. Contact Us

For questions about this Cookies Policy or to exercise your rights, contact us at privacy@travelogica.ai or at our Melbourne office. We will respond within a reasonable timeframe.

If you have a complaint, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Policy is governed by the laws of Victoria, Australia.

Thank you for using our Service.